Terms of Use: HeartWriting

ABN: 64583659226 

By visiting, you are consenting to our terms and conditions. 

OVERVIEW

The terms “we,” “us,” and “our” refer to HeartWriting. The term the “Site” refers to. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

Use of, including all materials presented herein and all online services provided by HeartWriting, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

USE OF THE SITE AND SERVICE

Information provided on the Site and other information are subject to change. HeartWriting makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. HeartWriting disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

PRIVACY

By agreeing to these Terms of Use, you also agree to our Privacy Policy.

ACCOUNT CREATION

In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to HeartWriting will always be accurate, correct, and up to date.

These Terms and Conditions are based on a standard business website that maintains a blog and sells digital and in-person services and products.

You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorised purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

LAWFUL PURPOSES

You shall not share, post or transmit through the site, portals, social media groups or workshops any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law.

As a condition of your use of this website and HeartWriting workshops and services, you agree that you will not use HeartWriting resources or workshops to:

• defame, harass, stalk, threaten, emotionally traumatise or offend any person in the course;
• defame or talk abusively/ threateningly about any person outside of the course;
• publish, distribute, email, transmit or disseminate any material which is unlawful, obscene, defamatory, indecent, offensive or inappropriate;
• use any automated scripting tools or software;
• engage in or promote any third party surveys, contests, pyramid schemes, chain letters, unsolicited emailing or spamming on any HeartWriting portal, email list or social media;
• impersonate any other person or entity;
• share information which reasonably identifies another person without their consent;
• upload, post, email, transmit or otherwise make available any material that you do not have a right to make available or which contains viruses, or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware or to utilise other computer systems for improper purposes or without authorisation; or
• breach any laws or regulations which are applicable to your use of this Website in your jurisdiction.

WORKSHOP RESOURCES AND CONFIDENTIALITY

(Please see Privacy Policy for more details)

All participants, on joining the course, have agreed to the disclaimer that they will not share a HeartWriting recording, or resources, with anyone else outside of the course. All videos remain the property of those who have paid for the course, and for no longer than 6 months after the course has ended. All students agree to keep all shared information protected and confidential.

MENTAL HEALTH CONCERNS AND DISCLOSURE

HeartWriting services are not intended to be a substitute for professional mental health advice or treatment. You should seek the advice of an appropriately qualified healthcare professional before joining this course.

Those with diagnosed or suspected mental health concerns must convey this information in their application, with a letter from a medical professional to recommend if they are fit for the content of the course, and will be accepted into the course at the discretion of HeartWriting.

If mental health concerns are suspected by HeartWriting, and we believe you or another person is at risk, we reserve the right to contact professional or legal advice, and/or remove you from the workshop, to protect you, other students, and your teacher who is not trained in this field. 

(See next: Refusal of Service)

REFUSAL OF SERVICE

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment. If there is a breach of terms, we reserve the right to cancel your membership at any given time. Refunds are at the discretion of HeartWriting, but not guaranteed, depending on the level of service and time already invested in your learning.

PRODUCT DESCRIPTION

We endeavour to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. 

MATERIAL YOU SUBMIT TO THE SITE

You shall not upload, post or otherwise make available on the Site, portal or social media groups any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.

INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS

We claim no intellectual property rights over the material you supply to HeartWriting. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to HeartWriting remains yours to the extent that you have any legal claims therein. You agree to hold HeartWriting harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.

OUR INTELLECTUAL PROPERTY

The Site and Service contain intellectual property owned by HeartWriting, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

CHANGED TERMS

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

LIMITATION OF LIABILITY

You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the site or service. Additionally, HeartWriting is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorised access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if HeartWriting has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall HeartWriting’ cumulative liability to you exceed the total purchase price of the service you have purchased from HeartWriting, and if no purchase has been made by you HeartWriting’ cumulative liability to you shall not exceed $100.

THIRD PARTY RESOURCES

The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with HeartWriting. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

INDEMNIFICATION

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defence without our prior written consent.

EFFECT OF HEADINGS

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

ENTIRE AGREEMENT; WAIVER

This Agreement constitutes the entire agreement between you and HeartWriting pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us.

No waiver of any of the provisions of this Agreement by HeartWriting shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by HeartWriting.

NOTICES

All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
rose@heartwriting.com.au

GOVERNING LAW; VENUE; MEDIATION

This Agreement shall be construed in accordance with, and governed by, the laws of the State of New South Wales as applied to contracts that are executed and performed entirely in New South Wales. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be Australia County, New South Wales. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures mediation here.

RECOVERY OF LITIGATION EXPENSES

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

SEVERABILITY

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

ASSIGNMENT

These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicensable, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid.

Updated: July 2023

For any questions, please contact us on the Contact page. http://www.heartwriting.com.au/contact