TERMS OF USE

Terms of Use: HeartWriting®

HeartWriting is a Registered Australian Trade Mark

ABN: 64583659226

By visiting this site, and paying for any product or service, you are consenting to our terms and conditions.

[See the end of this page for HeartWriting Retreat Bali 2025 Terms and Conditions.]

OVERVIEW

The terms “we,” “us,” and “our” refer to HeartWriting. The term the “Site” refers to. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

Use of, including all materials presented herein and all online services provided by HeartWriting, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

USE OF THE SITE AND SERVICE

Information provided on the Site and other information are subject to change. HeartWriting makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. HeartWriting disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

PRIVACY

By agreeing to these Terms of Use, you also agree to our Privacy Policy.

ACCOUNT CREATION

In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to HeartWriting will always be accurate, correct, and up to date.

These Terms and Conditions are based on a standard business website that maintains a blog and sells digital and in-person services and products.

You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorised purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

LAWFUL PURPOSES

You shall not share, post or transmit through the site, portals, social media groups or workshops any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law.

As a condition of your use of this website and HeartWriting workshops and services, you agree that you will not use HeartWriting resources or workshops to:

–defame, harass, stalk, threaten, emotionally traumatise or offend any person in the course;

–defame or talk abusively/ threateningly during the course about any person outside of the course;

–publish, distribute, email, transmit or disseminate any material which is unlawful, obscene, defamatory, indecent, offensive or inappropriate;

–engage in or promote any third party surveys, contests, pyramid schemes, chain letters, unsolicited emailing or spamming on any HeartWriting portal, email list or social media platform;

–impersonate any other person or entity;

–share information which reasonably identifies another person without their consent;

–upload, post, email, transmit or otherwise make available any material that you do not have a right to make available or which contains viruses, or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware or to utilise other computer systems for improper purposes or without authorisation; or

–breach any laws or regulations which are applicable to your use of this Website in your jurisdiction.

WORKSHOP RESOURCES AND CONFIDENTIALITY

(Please see Privacy Policy for more details)

All participants, on joining the course, have agreed to the disclaimer that they will not share a HeartWriting recording, or resources, with anyone else outside of the course. All videos remain the property of those who have paid for the course. Online workshops are recorded for those who can’t be there, and edited and kept for future students in the online platform. Individuals can request to be removed from these recordings. For marketing purposes, sometimes part of a student’s face might be visible in a video or photo used for social media/ promotional material. All students agree to keep all shared information protected and confidential.

MENTAL HEALTH CONCERNS AND DISCLOSURE

HeartWriting services are not intended to be a substitute for professional mental health advice or treatment. You should seek the advice of an appropriately qualified healthcare professional before joining this course, if you have such concerns.

Those with diagnosed or suspected mental health concerns must convey this information in their application, with a letter from a medical professional to recommend if they are fit for the content of the course, and will be accepted into the course at the discretion of HeartWriting.

If mental health concerns are impacting the course in any way, we reserve the right to remove the individual from the workshop to protect their mental health, to protect other students, and to protect the teacher who is not trained in this field.

(See next: Refusal of Service)

REFUSAL OF SERVICE

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment. If there is a breach of terms, we reserve the right to cancel your membership at any given time. Refunds are at the discretion of HeartWriting, but not guaranteed, depending on the level of service and time already invested in your learning.

PRODUCT DESCRIPTION

We endeavour to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free.

MATERIAL YOU SUBMIT TO THE SITE

You shall not upload, post or otherwise make available on the Site, portal or social media groups any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.

INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS

We claim no intellectual property rights over the material you supply to HeartWriting. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to HeartWriting remains yours to the extent that you have any legal claims therein. You agree to hold HeartWriting harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.

OUR INTELLECTUAL PROPERTY

The Site and Service contain intellectual property owned by HeartWriting, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

CHANGED TERMS

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

LIMITATION OF LIABILITY

You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the site or service. Additionally, HeartWriting is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorised access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if HeartWriting has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall HeartWriting’ cumulative liability to you exceed the total purchase price of the service you have purchased from HeartWriting, and if no purchase has been made by you HeartWriting’ cumulative liability to you shall not exceed $100.

THIRD PARTY RESOURCES

The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with HeartWriting. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

INDEMNIFICATION

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defence without our prior written consent.

EFFECT OF HEADINGS

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

ENTIRE AGREEMENT; WAIVER

This Agreement constitutes the entire agreement between you and HeartWriting pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us.

No waiver of any of the provisions of this Agreement by HeartWriting shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by HeartWriting.

NOTICES

All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
rose@heartwriting.com.au

GOVERNING LAW; VENUE; MEDIATION

This Agreement shall be construed in accordance with, and governed by, the laws of the State of New South Wales as applied to contracts that are executed and performed entirely in New South Wales. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be Australia County, New South Wales. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures mediation here.

RECOVERY OF LITIGATION EXPENSES

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

SEVERABILITY

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

ASSIGNMENT

These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicensable, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid.

HeartWriting Retreat Blue Mountains 2026

It is your responsibility to read and understand our terms and conditions and cancellation policy before making a reservation. Your first payment in your payment plan is your deposit. Upon paying your deposit for HeartWriting Retreat Bali 2026, you are agreeing to these terms and conditions.

1. Your Booking is a Contract 
When you (sometimes referred to as a “Participant” or a “Traveller”) book a trip with HeartWriting® (sometimes referred to as “we” or “us”), you will be deemed to have agreed to these Terms & Conditions. Moreover, your booking, together with (a) these Terms & Conditions and (b) the details regarding the trip for your chosen destination as listed on our website (collectively, the “Agreement) will constitute a legally binding contract between you and us. (Note: If you book a trip for multiple people traveling together, then all travellers in that booking will be deemed to have read and agreed to the Terms & Conditions, and to be parties to this Agreement.)

2. Retreat Requirements

You must be able to sit/lay on the floor of a yoga shala for extended periods of yoga practice and meditation.

Mental health is a significant requirement. You must disclose any mental health issues that may impact your participation in the retreat, as we do not offer therapy in the program. Writing and sharing of personal stories may trigger emotional events for yourself or others. Every person’s safety at this retreat is paramount, and HeartWriting reserves the right to refuse entry, or remove entry to anyone, at any time before or during the retreat, if mental health is of concern to themselves or others.

You must be 21+ Years of age.

3. Deposit & Payments
A non-refundable deposit of $300 – $400 (per person) is required to reserve your spot. Each ticket release will specify the deposit amount required.

After the deposit is submitted, you are entering a contract to complete all agreed payments on the scheduled monthly dates (from date of first payment). These payments will be deducted by our payment management system, Kartra. If the full balance is not paid 10 days before Retreat, HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, reserves the right to treat your booking as cancelled, and your deposit and all monies will be forfeited.

4. Payment & Cancellation Policy

Your first payment (the deposit) is non-refundable. However, we offer a 14-day grace period where you may request a full refund, including your deposit, no questions asked. Refunds may take up to 30 days to process.
After 14 days, the deposit remains non-refundable.

If you cancel 60 or more days before the retreat start date:

You can transfer your payments (MINUS your deposit) to another HeartWriting® retreat within one year, space permitting.

Your $300–$400 deposit remains non-refundable and non-transferable, even if you cancel or transfer your booking.

If you cancel 60 days or less before the retreat start date:

No credit, refund or postponement can be given, and all monies paid will be forfeited. This is why you’ll need travel insurance to cover yourself.

Your Payment Commitment

By booking, you agree to complete all retreat payments.

The retreat has already been booked and paid for in advance, so it’s essential that payments are upheld.

If you do not show up or leave early for any reason, no refunds or credits will be given.

If you interrupt or terminate your participation, HeartWriting® and its agents, teachers, and facilitators are not responsible for issuing any refunds or credits for unused services.

Also:

Make sure you have travel insurance to cover unforeseen issues.

As a small business, exceptions to our policy cannot be made for any reason.

We do not offer credit or refunds for a guest arriving late or leaving early for any reason.

5. Trip Postponement
In the event that the trip is postponed for any reason, such as Rose being sick, and including any force majeure event, all monies paid will be converted into travel credit that can be applied to a future HeartWriting® retreat; this credit is transferable and expires one year from the original retreat date. HeartWriting® is a small business that proudly works with intimate, family-run hotels and venues and we are unable to offer refunds of any kind. If you require more security please talk to an insurance broker about a comprehensive travel plan that will offer you the coverage you need.

6. Passport, Visas and Other Travel Documents if applicable
If you are travelling from overseas, is your responsibility to ensure that you are in possession of a valid passport and any other required travel documents. HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, is not responsible if you are refused entry to a country because your passport is invalid, or for any reason. For many countries your passport must be valid for 6 months beyond the duration of the trip.

7. Medical

Participants may wish to consult a physician who is knowledgeable about travel medicine and related medical issues in the country(ies) and/or region(s) to be visited.

8. Travel Insurance
Proof of Emergency Medical Travel Insurance and Trip Cancellation/Trip Interruption Insurance is required 30 days before the start of the retreat if you are not an Australian resident ie. you are travelling from overseas; your insurance policy must provide continuous coverage for the length of your stay. HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, is not liable for any medical or health issues that occur during the retreat, including any medical or health issues related to air quality.

Domestic travel insurance is recommended for Australian attendees.

HeartWriting® or any agents, representatives, teachers, instructors and facilitators, shall have no liability for loss, theft of, or damage to baggage or personal effects, howsoever caused. Each Traveller is 100% responsible for any losses, penalties, fees or other financial consequences arising out of any booking or trip, or the cancellation or interruption of any booking or trip (including, by way of example, costs related to airline tickets and fees, passport fees, visa fees, medical expenses, etc.).

9. Discretion to Reject Bookings/Vacate Spots
Your booking may be rejected or your spot may be vacated at the discretion of HeartWriting® at any time prior to the trip start date if we believe a Participant poses a risk or may be disruptive or disrespectful to other Travellers, to the yoga teacher, to the host venue, or to anyone else involved. If a Participant’s booking is rejected and/or if a Participant is denied participation in a trip prior to the trip start date, then that Participant will receive a full refund of all monies paid to HeartWriting® for that trip; also, the Participant will not be permitted to book any future HeartWriting® trips. HeartWriting® will not be responsible for any trip cancellation related expenses or trip related damages (including, by way of example, costs related to airline tickets and fees, passport fees, visa fees, medical expenses, etc.). related to HeartWriting®’s discretionary decision to vacate your spot.

10. Information Required
For us to confirm your booking, you must provide us with certain personal information when requested, such as:
Full name (as it appears on passport)
Date of Birth
Dietary requests/restrictions
Any medical conditions, injuries or physical limitations

11. What’s Included in the Price of Your Trip 
The price of your trip includes:
Everything listed on the retreat page under “What’s Included.”

12. What’s Excluded from the Price of Your Trip
The price of your trip does not include:
Flights/Airfare to the starting point of your trip 

Ground transportation/ transfers
Travel insurance
Optional Activities
Gratuities
Personal expenses
Any other items listed on our website under “What’s Not Included”

13. Optional Activities 
Optional activities (other than excursions which are listed on our website as “Included”) are not included in the trip price, and do not form part of the trip or this Agreement. You acknowledge and agree that any assistance provided by any trip leader, yoga teacher, or local representative in arranging optional activities does not render us liable for them or any losses and/or damages that result from the participation in optional activities, excursions, etc. (In this retreat, all is included, except extra drinks at last dinner and last lunch).

14. Itineraries
The itinerary provided for the trip is representative of the types of activities planned, but it is understood that the itinerary, amenities, and mode of transport may be subject to alteration without prior notice due to events out of HeartWriting®’s control. I agree to waive any and all claims against HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, regarding any such change(s).

15. Health Certification
By booking a retreat with HeartWriting®, you confirm that you are physically, emotionally and mentally able to participate in this retreat, and you will confirm your condition prior to departure. You also confirm that you have not been recently treated for, nor are you aware of, any medical condition, infirmity or disability (whether physical or mental) that would create an unreasonable risk to yourself or others in connection with the trip. You assume and accept, without limitation, all risks and dangers associated with your participation in this retreat, and you assume full responsibility for understanding and following safe practices associated with this activity. If you have any questions about your health, visit your doctor and discuss the trip before you go.

16. Assumption of Risk & Personal Responsibility
HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, is dedicated to ensuring the safety of all guests, although all Participants must assume the risk inherent in travel and take responsibility for their own health, safety, and well-being. HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, is not responsible for any injuries or damages the Participant may sustain on any part of this retreat.

The Participant must also be responsible for their own behaviour and treat other Participants, venue staff, yoga teachers, and tour operators with respect.

It is your responsibility to acquaint yourself with all possible relevant travel information related to the country and regions you are travelling to, including local customs, laws, & regulations. It is your responsibility to maintain current knowledge of travel advisories, medical advisories, or other risks until your departure and while you are on location. Certain locations are remote and require additional travel time away from city centres and towns; as such, medical attention may not always be readily available or may be of inferior quality compared to what is available at home. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you assume the personal risks involved with such travel. You agree to assume full responsibility for your personal safety and personal health.

17. Photos and Marketing
You consent and agree that during this retreat photos of you will be taken and that HeartWriting® may use these in any and all media, now or hereafter known and exclusively for the purpose of the promotion of future yoga retreats or related events.

18. Third Party Operators are Independent Contractors
HeartWriting® or any agents, representatives, teachers, instructors and facilitators, does not own, operate or control any person or entity that provides any goods or services for your trip (“Third Party Operators”), including any lodging facilities, airline, ground or water transportation, yoga studio, yoga teacher(s), tour operator, food service provider, etc. Rather, we contract with Third Party Operators to provide all goods and services for your trip; and you understand that all Third Party Operators are independent contractor(s), and not affiliates or employees of HeartWriting®. In selecting Third Party Operators, we do our best to seek out reliable suppliers and contractors to provide the necessary travel-related goods and and services. Accordingly, in the absence of gross negligence by HeartWriting®, you understand and agree that HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, shall not have any responsibility or liability for any acts or omissions of any Third Party Operators in connection with your trip. Without limiting the foregoing, we will not be liable for any direct, indirect, consequential or incidental damage, liability, injury, loss cost or expense you may incur (including any claim relating to personal injury, illness, death, property damage or loss, delay or other inconvenience) arising out of or by reason of the acts or omissions of any Third Party Operator. HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, is not responsible for any injury or damages sustained on any motorised vehicles or on any other modes of transportation, regardless of whether or not the transportation was suggested by, recommended by, or provided by HeartWriting® or our host location.

19. Limitation of Liability and Release
Notice is hereby given that all arrangements made on behalf of participants are made by the organisers on the sole condition that the organisers shall not be held responsible for any claims, including but not limited to, injury, death, accident, illness, delay, loss, expense (including legal fees), damage, act of negligence, or irregularity (the “Claims”). The undersigned agrees to waive all Claims against, and to indemnify and hold harmless HeartWriting® or any agents, representatives, instructors and facilitators, from and against any and all Claims arising from or connected, directly or indirectly, with your presence at, or participation in the retreat and related activities thereto.

The parties expressly waive their right to file a court claim or application and agree that the acceptance of these terms and conditions shall be used as an absolute estoppel to any such claim or application and that should such a claim or application require a response and/or proceedings, the parties agree that solicitor-own-client costs shall be awarded against the participant.

20. Transportation

It is the responsibility of our guests to arrange their own transportation to Blue Mountains NSW and the retreat venue. This includes booking flights, arranging airport transfers, and any other necessary travel arrangements.

HeartWriting Retreat Bali 2026

2. Retreat Requirements

You must have active and valid travel insurance.

You must meet Bali’s entry requirements at the time of travel.

You must have a valid passport and be fit mentally and physically to travel abroad.

You must be able to sit on the floor of a yoga shala for extended periods, and you must be able to ride on the back of a scooter to get to the entrance from the carpark. Furthermore, Bali’s streets and sidewalks are unpredictable, and you’ll need to be able to walk on uneven terrain.

You must be 21+ Years of age.

3. Deposit & Payments
A non-refundable deposit of $400 – $550 (per person) is required to reserve your spot. Each ticket release will specify the deposit amount required.

After the deposit is submitted, you are entering a contract to complete all agreed payments on the scheduled monthly or bimonthly dates (from date of first payment). These payments will be deducted by our payment management system, Kartra. If the full balance is not paid 10 days before Retreat, HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, reserves the right to treat your booking as cancelled, and your deposit and all monies will be forfeited.

4. Payment & Cancellation Policy

If you cancel 121+ days before the retreat start date:

You may transfer your booking/ payments to another person (you must find a replacement – HeartWriting is not liable). You cannot transfer the deposit.

If you cancel between 91 and 120 days before the retreat start date:

You can transfer your payments (MINUS your deposit) to another HeartWriting® retreat within one year, space permitting.

Your $400–$550 deposit remains non-refundable and non-transferable, even if you cancel or transfer your booking.

If you cancel 90 days or less before the retreat start date:

No credit, refund or postponement can be given, and all monies paid will be forfeited. This is why you’ll need travel insurance to cover yourself.

Your Payment Commitment

By booking, you agree to complete all retreat payments.

The retreat has already been booked and paid for in advance, so it’s essential that payments are upheld.

If you do not show up or leave early for any reason, no refunds or credits will be given.

If you interrupt or terminate your participation, HeartWriting® and its agents, teachers, and facilitators are not responsible for issuing any refunds or credits for unused services.

Also:

Make sure you have travel insurance to cover unforeseen issues.

As a small business, exceptions to our policy cannot be made for any reason.

We do not offer credit or refunds for a guest arriving late or leaving early for any reason.

Emergency Travel Medical Insurance, Trip Cancellation Insurance, & Trip Interruption: Insurance is mandatory, and you should book this now in case of any flight, illness or accommodation cancellations. Generally these will all be included in one policy, and will be quite inexpensive for Bali.

6. Passport, Visas and Other Travel Documents
It is your responsibility to ensure that you are in possession of a valid passport and any other required travel documents. HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, is not responsible if you are refused entry to a country because your passport is invalid, or for any reason. For many countries your passport must be valid for 6 months beyond the duration of the trip.

7. Immunisations
Each Participant assumes full responsibility for verifying any requirements relating to and/or obtaining any immunisations which may be necessary or desirable for travel in the applicable country(ies) and/or region(s).

Participants may also wish to consult a physician who is knowledgeable about travel medicine and related medical issues in the country(ies) and/or region(s) to be visited.

8. Travel Insurance
Proof of Emergency Medical Travel Insurance and Trip Cancellation/Trip Interruption Insurance is required 30 days before the start of the retreat; your insurance policy must provide continuous coverage for the length of your stay. HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, is not liable for any medical or health issues that occur during the retreat, including any medical or health issues related to air quality.

10. Information Required
For us to confirm your booking, you must provide us with certain personal information when requested, such as:
Full name (as it appears on passport)
Passport number
Date of Birth
Dietary requests/restrictions
Any medical conditions, injuries or physical limitations

11. What’s Included in the Price of Your Trip 
The price of your trip includes:
Everything listed on the retreat page under “What’s Included.”

12. What’s Excluded from the Price of Your Trip
The price of your trip does not include:
Flights/Airfare to the starting point of your trip 

Ground transportation/ transfers
Excess baggage charges
Fees for travel documents (passports, visas, etc.)
Travel insurance
Alcoholic beverages
Optional Activities
Gratuities
Personal expenses
Any other items listed on our website under “What’s Not Included”

The Participant must also be responsible for their own behaviour and treat other Participants, venue staff, yoga teachers, and tour operators with respect.

Participants must also take responsibility if and when consuming alcoholic beverages or any intoxicants, both on and off the retreat property; HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, is not responsible for any injuries or damages the Participant may sustain when consuming alcohol or any intoxicants.

20. Transportation

It is the responsibility of our guests to arrange their own transportation to Bali and the retreat venue. This includes booking flights, arranging airport transfers, and any other necessary travel arrangements.

Additionally, it is the guest’s responsibility to ensure that they have any required documents to enter Bali.

Please note that if you fail to take care of your transportation or entry into Bali requirements properly, resulting in any complications or inability to attend the retreat, we will not provide refunds or credits for the missed retreat.

Additional notes:

Your host, Rose, is not a mental health professional, life coach or a licensed therapist. She is a writer and editor with masters qualifications, a senior teacher of 20 years, and a qualified yoga and meditation facilitator. This retreat is for the purpose of creative and spiritual guidance, education, and mentorship.

Updating of Terms & Conditions

HeartWriting® reserves the right to update and/or alter these Terms & Conditions at any time. Current information can always be found on http://www.heartwriting.com.au and any updates and/or changes will supersede any previous versions. By booking a trip with HeartWriting® you acknowledge that you have read and understand the Terms & Conditions outlined above, and agree to be bound by those Terms & Conditions.

Yoga Classes: Online, Central Coast, and International Retreats

Students understand that yoga involves dynamic physical movement, breathwork, meditation and stretching techniques. As is the case with all physical activity, the risk of injury is always present and cannot be eliminated. If the student experiences any pain or discomfort, they will listen to their body, adjust or change the posture, and inform or seek experience from the teacher.

It is the student’s personal responsibility to make the teacher aware of any medical or physical conditions which may restrict my practice prior to the class. The student also commits to seeking medical advice from their GP or physio for any injuries or ailments before and after commencing yoga.

While practicing yoga, students must listen to their own bodies and work within their own limitations. If any movements hurt or are uncomfortable, you agree that it is your responsibility to never take any exercise to a level of discomfort or pain. You agree that you will not hold HeartWriting®, or any agents, representatives, teachers, instructors and facilitators, responsible for any injury or damage incurred on the retreat. You further agree that you will immediately remove yourself from participation in any activity if, at any time, you sense or observe any unusual hazard or unsafe condition, or if there is any change in your physical, mental, or emotional fitness for continued participation in the activity.

By making my first payment, I hereby agree to release and waiver any claims made against HeartWriting/ Rose-Louise Mascaro.

Updated: March 2025

#28 – The Happiness Project 2026

My final words for the year, as we wave goodbye to the year of the Wood Snake, and all the hardship and shedding that came with it. I propose a year of HAPPINESS ahead. In the podcast I talk about the themes of the upcoming retreats, my personal revelations about happiness, and its links to…
#27 – 2025 Recap on Rose's personal life and HeartWriting

Finally, a decent update from me — learn about my last few months, moving to northern beaches Sydney, my recent engagement in Bali, my latest writing projects, my incredible students, and what’s coming next in HeartWriting. If you haven’t met me yet — hi! I’m Rose, the founder of HeartWriting. I teach people how to…
#26 – Writers Using ChatGPT: Yes, No, Maybe?

In this episode, Rose Mascaro talks with Katie Rose — founder of Bhakti Rose and author of Yoni Codes — about merging technology with creativity and heart-led business. They share candidly about writing from the heart, while also using AI as a tool for business and writing. Learn about the pitfalls of outsourcing your voice,…

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